National Level

Development/adaptation of generic materials

WHO has developed a set of generic materials to improve the quality of health services. These tools can be divided into two types:

1. Tools that strengthen the competencies of health-care providers and improve the quality of the clinical interaction with adolescents:   

2. Tools to measure the processes and outcomes of the efforts to improve the quality and coverage of health services for adolescents:

Countries have used these materials to develop their own tool sets. The Orientation Programme on Adolescent Health for Health Care Providers has been used in India and adapted for various health care provider profiles. See for example training scale up plan developed for India.

The Quality Assessment Guidebook serves as a repository of 'tried and tested' questions to develop the national monitoring tools. See attached the examples of the tools for Ethiopia (add link to document on Expandnet website and Bangladesh (Link to document).

In addition to developing the tools, national capacity and a roll out plan for capacity building should be developed.  Countries tend to build a group of national trainers for the Orientation Programme on Adolescent Health for Health Care Providers who can help to build regional and district level capacity.

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WHO/CAH publication
WHO/CAH publication on the 4-S framework and systematic process


WHO/CAH case study
WHO/CAH case studies

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